Frequently asked questions
How long does it take for order to ship?
Orders ship within 3-5 business days. Orders with butters and balms ship only on Mondays to avoid weekend holds.
Free shipping and pickup options?
Free shipping on orders over $60. Pickup can be scheduled for the front gate of Pecan Plantation.
Best ways to care for goat milk soap?
- Open shipping container immediately upon delivery.
- Do not store in airtight container.
- Use self-draining soap dish.
- Keep dry when not in use.
- Store in dark/dry area.
Best way to care for body butter.
- Bring package indoors as soon as received.
- Store in cool/dry area with stable room temperature.
- Let jar sit 24 hours at room temperature before opening.
- Open jar at room temperature away from warm/humid bathrooms.
- Always use a DRY & CLEAN utensil or finger to prevent spoilage from moisture.
- Apply to damp, not wet skin. Applying to dry skin may cause more dryness.
Is your product grass fed or organic?
Yes, our goat milk for soap and tallow are 100% grass fed & finished with no antibiotics or hormones. Our lard is %100 pure grass fed on non GMO pesticide free pastures/foraging with light supplementation/no antibiotics or hormones. Any butters, balms or other moisturizers with goat milk is full fat with no preservatives. Some of our ingredients are already organic—most notably our coconut oil, oatmeal, rosemary extract and vitamin-e. While organic ingredients are not yet cost-effective for our full product range, We are committed to continuing to source the highest-quality materials possible and plan to introduce new organic product lines in the future.